Privacy Policy – LogiSouq Platform
The LogiSouq platform places the utmost importance on protecting user privacy and personal data. This policy explains how information is collected, used, stored, and protected through multiple technologies, including AI tools and integration with various systems, in compliance with Saudi Arabia's Personal Data Protection Law.
The platform may collect the following types of data:
Identifiable Data: Name, mobile number, and email address.
Usage Data: Such as the number of visits, types of requests, and your interaction with the system.
Location Data (if enabled by the user).
Data from third-party systems integrated with the platform (such as rating systems, order logs, or matching services).
Analytical data generated by AI systems, such as behavioral patterns, recommendations, or the detection of duplication, fraud, or other anomalies.
Data is collected through the following methods:
Direct user input within request or offer forms.
Integration with other systems that provide licensed data (such as shipping tracking systems, service provider logs, or ratings).
Data analysis using AI to understand user behavior, improve services, and suggest relevant content.
Cookies to track user preferences and analyze performance.
Data is collected for operational and regulatory purposes, which include:
Improving the platform's performance and providing a better user experience.
Providing suggestions or matching requests based on behavioral analysis.
Proactive detection of fake accounts, manipulation, or illegal activities.
Developing AI models based on internally collected data.
Integrating with partner systems to support decision-making (without transferring sensitive data).
The platform uses advanced security technologies to protect data during transfer, storage, and processing.
Access to data is restricted to authorized employees only, who are trained in secure data handling.
AI technologies are used in a secure and controlled manner, and significant automated decisions are not made exclusively without human intervention.
User data will not be shared with external parties except in the following cases:
Upon an official request from competent government authorities.
In the event of a documented, formal partnership with a third party that requires the exchange of non-sensitive data (such as for matching or analysis).
Data is retained only for the period necessary to fulfill the purpose for which it was collected.
If an account is canceled, data will be retained for a period not exceeding 90 days, unless otherwise required by competent authorities.
LogiSouq management reserves the right to amend or update the privacy policy at any time.
Users will be notified of any significant changes, and continued use of the platform is considered acceptance of these amendments.
Last updated: 2025-06-03